Wood Granules (990 kg)

66 × 15 kg bags per pallet (990 kg total). Free delivery within the UK

  • Certification: ENplus A1, FSC
  • Ash Content: < 0.5%
  • Heating Value: ≥ 4.6 kWh/kg
  • Moisture Content: < 10%
  • Strength: > 97.5%
  • Diameter: 6 mm

£189.00

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Description

Wood pellets, packed into handy 15 kg bags and supplied on a single pallet for easy storage and handling, are a perfect heating solution for UK homes and businesses. Each pallet contains 66 bags (990 kg total), offering nearly 1 tonne of fuel for efficient heat generation and hassle‑free delivery straight to your doorstep.

  • 990 kg— near‑tonne delivery, ideal for bulk heating needs.
  • Low ash content — cleaner burning and easier routine maintenance.
  • High calorific value — strong, consistent heat output.
  • Pellet quality suitable for most pellet stoves and biomass boilers.

Delivery Times

Standard delivery within the UK takes 1-4 days from dispatch. Delivery is carried out by tanker vehicles directly to your premises.

You can place an order with express delivery (1-2 days): extra £10

Delivery outside the UK takes 3-12 days from dispatch.

Delivery Prices

  • 0 — 999 kg: £1 per bag
  • From 1,000 kg (1 Pallet): Free Delivery
  • Express Delivery (1-2 days): extra £10

Deliveries to islands & certain remote postcodes may incur an additional surcharge

Delivery outside the UK is discussed individually with our managers during the order placement stage.

Bank Transfer

Pay the invoice amount in advance. Bank account details will be sent after your order is placed.

  • No additional fees
  • Fast order processing
  • Secure transfer

Note: Delivery occurs after payment is received, and payment confirmation will be emailed.

Card Payment

Pay securely by credit or debit card at checkout.

  • Immediate payment processing
  • Fast order confirmation and dispatch
  • Fast refund (We hope you won’t need this option)

All card payments are processed through a secure, encrypted connection. We do not store your card details. Please ensure your contact information is accurate to receive payment and order confirmations.

Invoice Payment

Payment by invoice allows delivery prior to payment. This option is available only to existing customers.

  • Due: 14 days from invoice date
  • Discount: 2% if paid within 7 days

Important: Payment by invoice is not available to new customers.

Requirements (existing customers):

  • Full billing address
  • Valid email address
  • Minimum order: €100

Return Policy

What is required?

• Return in original packaging
• Unused goods (provided that the goods have not been damaged during the warranty period)
• Original invoice

What is not possible?

• Refund of partially opened bags
• Refund After 14 days 

Right of withdrawal

14-day right of withdrawal
You have 14 days to cancel your order.

Cancellation period
The period begins on the day you received the goods.

Exclusion of the right of withdrawal
Non-refundable: Custom-made items.

Return Process

  1. Declaration of revocation
    In writing or by email

  2. Returning goods
    In original packaging

  3. Receive a refund
    Within 14 days

Refund Procedures

Refund period

We will issue a refund for the purchase price within 14 days following our receipt of the returned goods. Refunds will be processed via the same payment method used in the original transaction, unless otherwise agreed.

Return shipping costs

Free returns

If defects or incorrect delivery are found, we will reimburse the return shipping costs.

A partial refund for damaged goods may be possible.

Customer-initiated cancellations

If an order is cancelled by the customer without lawful cause, the customer shall bear the direct costs of returning the goods to us.

Defects & Complaints

Report defects

If you find any defects in the delivered goods, please notify us immediately upon receipt. We will review each case individually and provide a fair resolution.

Warranty

If defects are found, you are entitled to a refund or additional delivery at our expense. Warranty period: 2 years from the date of delivery.

Damaged goods
Report immediately with photographs of the damage

Incorrect delivery
Return shipping will be covered by us and the correct item will be sent

Quality defects
We will inspect the item and, if necessary, arrange a replacement delivery

All Products

Wood Granules (990 kg)

£189.00

Granules in bag (15kg)

£4.50

Wood Briquettes (960 kg)

£249.00